1. Privacy Policy
Effective Date: 2025

At Revitalize.lv, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. 1. Information We CollectWe may collect:

• Your name and surname
• Contact details (email address, phone number)
• Date of birth and health-related data (if relevant to the service)
• Website usage data (e.g., cookies, analytics)

1.2. Why We Use Your DataWe use your information to:

• Schedule and manage IV therapy appointments
• Communicate with you about your bookings or health-related recommendations
• Improve the user experience on our website
• Fulfill legal obligations

1.3. Legal BasisData is processed based on:

• Your consent
• Legitimate interest (e.g., service improvement, safety)
• Legal compliance (e.g., medical recordkeeping)

1.4. Data SharingYour data is not sold or rented. It may be shared with:

• Certified medical professionals affiliated with Revitalize
• Government authorities if required by law

1.5. Data Retention

• We retain data only as long as necessary for providing services or to meet legal obligations.

1.6. Your RightsYou have the right to:

• Access, correct or delete your data
• Withdraw your consent at any time
• Object to certain data uses
• File a complaint with the Latvian Data State Inspectorate

1.7. Cookies
Our website uses cookies to collect analytics and optimize your browsing experience.
By continuing to use our site, you consent to this use.

2. Refund and Cancellation Policy
Effective Date: 2025

At Revitalize.lv, we offer wellness and IV therapy services by prior appointment. While we do not process online payments or product sales, the following cancellation terms apply:

2.1. Appointment Cancellation

• Cancellations made at least 24 hours in advance are welcomed with no penalties.
• Cancellations made less than 24 hours in advance may result in restricted future scheduling.
• No-shows without notice may lead to denial of further bookings.

2.2. Service Limitations
Since we provide medical procedures, once the service is rendered, it cannot be reversed or "returned."
If you experience any issue, please contact us immediately so we can assist.